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General project settings - details, client and dates

The General section holds the basic facts about a project: what it is called, who it is for, who runs it and when it should finish. It is the first section in project settings. Fill it in once at the start and revisit it when scope or dates change.

At a glance

What it isThree cards: Basic Details, Client & Manager, Timeline & Estimates
Where to find itProject settings, General
Who can use itOwners, Admins, Project Managers and Team Leads edit; Members see it read-only
Saves withUpdate, except the dates, which save at once
PlanHealth, Category and Project Manager need Pro or higher

Basic details

OptionWhat it doesChoices and limitsPlan
NameThe project’s display nameRequired, up to 100 characters. A name already used by another project is rejectedAll
KeyA short code used to identify the projectRequired, up to 5 characters, saved in upper caseAll
Project ColorColour tile shown with the project nameAny colour from the pickerAll
StatusWhere the project is in its lifeCancelled, Blocked, On Hold, Proposed (default), In Planning, In Progress, CompletedAll
HealthA quick read on how the project is goingNot Set (default), Needs Attention, At Risk, GoodPro and up
CategoryA label for grouping projectsPick one, or type a new name and press EnterPro and up
PriorityHow urgent the project isLow, Medium, High, CriticalAll
NotesBackground for the teamUp to 500 charactersAll

On the Free plan, Health and Category are greyed out. Clicking the Category crown opens the upgrade prompt.

Client & Manager

OptionWhat it doesNotes
ClientLinks the project to one clientType to search. If nothing matches, choose + Add … as client to create the client on the spot. One client per project
Project ManagerNames the person who runs the projectOnly Owners and Admins can change it. Pro and up
Finance accessLets the manager see the Finance tab, budget and rate cardAppears once a manager is picked. On by default for a newly assigned manager

Clients are managed in workspace settings. To share a project with a client, see the Client Portal overview.

Timeline & Estimates

OptionWhat it doesRules
Start DatePlanned startCannot be later than the end date
End DatePlanned finishCannot be earlier than the start date
Estimate working daysWeekdays the project should takeFills in itself: Monday to Friday between the two dates, inclusive. You can overwrite it
Estimate man daysTotal person-days of effortZero or more
Hours per dayLength of a working day for this projectDefault 8

Hours per day accepts values up to 24. The error message says “between 1 and 24”, so enter at least 1.

How do you set Delivery Confidence?

Delivery Confidence is a manager’s own judgement of whether the project will land on time. Worklenz does not calculate it, and Not set never means on track. It appears in General when you edit an existing project.

  1. Open General and find Delivery Confidence.
  2. Choose On track, At risk or Off track.
  3. Add an optional note, up to 280 characters.
  4. Click Update.

Only Owners, Admins and the project’s manager can set it. The field is enabled for Team Leads too, but if one changes it, the other fields still save and a red message reads “Could not save Delivery Confidence.”

Under each section, the dialog shows “Created … by …” with the creator’s name and “Updated …” with a relative time. Hover either to see the full date and time. It does not say who made the last change.

Example

Priya creates “Website Redesign” with key WEB, picks 3 March to 28 March, and sees 20 working days fill in. Priya’s team works 6-hour days, so Priya sets Hours per day to 6 and clicks Update. The page reloads with the new settings in place.

Best practices

  • Choose a short key before your team shares task links, because the key is a fixed 5-character code that identifies the project.
  • Set both dates first, because working days then fill in automatically from the Monday to Friday count.
  • Use Health for the team’s overall feel and Delivery Confidence for the manager’s call, because only the second is a deliberate judgement with a note.
  • Check holidays yourself, because the working-day count only skips weekends.
  • Click Update after editing estimates, because only the dates save without it.