Utilization Report - Billable Hours vs Capacity
The Utilization page compares billable hours against capacity for each team member over a selected period. It helps you see who is stretched, who has room, and how much of the team’s time is billable.
At a glance
| What it is | Team billable hours against capacity |
| Where to find it | Finance > Utilization |
| Who can use it | People with permission to view finance |
| Plan | Business |
What the page shows
Summary figures: Team utilization, Billable hours, Non-billable and Overallocated (a count of members).
The Utilization by Member table:
| Column | Meaning |
|---|---|
| Member | Team member |
| Role | Their role |
| Billable Hours | Billable time logged |
| Total Hours | All time logged |
| Utilization | Billable hours against capacity |
| Status | Overallocated, Watch or OK |
The period uses the same range select as Billable Time. With no members you see “No team members to show.”
What overallocated means
A member is Overallocated when utilization is above 85% of capacity. The cut-off for Watch is not published here.
Example
Marcus has 40 hours of capacity this period and 36 billable hours logged. That is 90%, above 85%, so Marcus shows Overallocated. Moving some work to a teammate marked OK evens things out.
Best practices
- Act on Overallocated early, because anything above 85% of capacity is flagged.
- Compare Billable Hours with Total Hours, because a person can be busy yet barely billable.
- Use workload for planning ahead, because this page looks at time already logged.