Delete account - what happens and how to do it
Deleting your account starts a permanent removal of your personal data. Once you confirm, you are signed out everywhere and cannot sign back in. The screen offers no undo button.
At a glance
| What it is | A request to delete your account and its data |
| Where to find it | Avatar > Settings > Danger Zone > Delete Account |
| Who can use it | Everyone, including Owners |
| Plan | All plans |
What should you do before deleting?
- Export any data you want to keep. Your content is deleted too.
- If you are an Owner, hand the workspace to someone else, or accept that you leave it without you.
- Cancel or move your subscription in billing.
- Tell your team you are leaving, so they can reassign your tasks.
How do you delete your account?
- Open Settings and scroll to Danger Zone, then click Delete Account.
- Read the warning, then click Delete My Account.
- In Confirm Account Deletion, type
DELETEin capitals into the box. - Click Yes, Delete My Account. It stays disabled until the word matches.
- A Request Submitted message appears. Click OK. You are signed out and taken to the sign-up page.
No password is asked. Anyone using your open session could submit the request, so sign out on shared computers.
What happens after you confirm?
- You are signed out on every device at once.
- Signing in with email or Google no longer works. Google sign-in shows “This account is unavailable. Please contact support.”
- The screen states your account and data are permanently deleted within 30 days.
- The warning lists removal from all teams and projects.
Can you undo it?
Not from the app. There is no cancel button. If you change your mind, email support@worklenz.com as soon as you can. Restoring an account is reviewed by support, and the 30 days is a limit on how long data is kept, not a guarantee that restoring is possible.
Best practices
- Do the checklist before you click, because you are logged out immediately and cannot return to finish.
- Use the exact capital word
DELETE, as the confirmation is case-sensitive. - If you only want a break, log out instead. Deletion is not a pause.
- Contact support right away if it was a mistake, since the data is purged after the retention window.