Mobile app and help - download the app, find support
Two small pages in Settings point you outside the web app. Mobile App gives you the download links for iOS and Android. Help collects documentation, release notes, community links and support.
At a glance
| What it is | App download page and a Help directory |
| Where to find it | Avatar > Settings > Account & Personal > Mobile App; Help & Support > Help |
| Who can use it | Everyone |
| Plan | All plans |
How do you get the mobile app?
- Open Settings > Mobile App.
- Scan the QR code with your phone, or tap Download on the App Store or Get it on Google Play.
You can also click Get Mobile App in the profile menu. That item is hidden when your license has expired. The page may show a banner, “Worklenz is on iOS and Android.”, with View QR codes. You can dismiss it and it stays dismissed.
For what the app can do, see Get Worklenz on mobile.
What is on the Help page?
| Row | What it does |
|---|---|
| Documentation | Opens this user guide |
| Release notes | Opens the What’s New viewer |
| Changelog | Opens the changelog on worklenz.com |
| Email support | Opens your mail app addressed to support@worklenz.com |
| YouTube, Discord, GitHub, Facebook, LinkedIn, X | Community and social links |
| Privacy policy | Opens the policy on worklenz.com |
| About | Shows the version and last update date |
If release notes fail to load you see “Couldn’t load release notes. Click to try again.” If none exist, “No release notes published yet”.
Best practices
- Include your account email and what you clicked when you write to support, because the mail link only fills in a subject.
- Check Release notes when a feature looks different, since it lists what changed.
- Use the QR code on desktop and the store badge on the phone itself, as each is quicker in its own place.