Admin Center - organization settings and billing
The Admin Center is where an Owner or Admin manages the whole organization: its name and logo, every user, team and project, the subscription, and the audit log. It works across all teams owned by the organization owner, not just the team you are working in right now.
At a glance
| What it is | Organization-level control panel with seven tabs |
| Where to find it | Profile picture (top right) > Admin Center |
| Who can use it | Owners and Admins only |
| Plan | All plans. A few tabs depend on your plan (see below) |
How do I open the Admin Center?
- Click your profile picture in the top right of the navigation bar.
- Click Admin Center. The Billing entry in the same menu jumps straight to the billing tab.
You do not need to switch teams first. Only your role counts. Team Leads and Members never see the menu entry, and if they open the address directly they land on an “unauthorized” page.
What is in each tab?
| Tab | What it covers |
|---|---|
| Overview | Organization name, logo, owner and admin list. See organization overview |
| Users | Read-only directory of everyone in the organization. See users |
| Teams | Create, rename and delete teams, set member roles. See teams |
| Projects | List and delete projects across teams. See projects |
| Billing | Plan, seats, storage, invoices, billing contact. See billing, upgrade and redeem codes |
| Utilization Settings | Working days and hours, calculation method, holidays. See utilization settings |
| Security | The audit log. See security and audit log |
Something not behaving as described? See Admin Center troubleshooting.
Which tabs can I see?
| Tab | Free | Pro | Business or Business trial | Self-hosted |
|---|---|---|---|---|
| Overview | Yes (logo upload locked) | Yes (logo upload locked) | Yes | Yes |
| Users | Yes | Yes | Yes | Yes |
| Teams | Yes | Yes | Yes | Yes |
| Projects | Yes | Yes | Yes | Yes |
| Billing | Yes | Yes | Yes | Hidden |
| Utilization Settings | Hidden | Hidden | Yes | Yes |
| Security | Yes | Yes | Yes | Yes |
Self-hosted installations behave like Business. A lifetime-deal (AppSumo) account sees Utilization Settings only after it unlocks Business features by redeeming five codes. See Admin Center on self-hosted.
Who can change what?
| Action | Owner | Admin |
|---|---|---|
| Open every tab | Yes | Yes |
| Edit organization name and logo | Yes | Yes |
| Create, rename and delete teams | Yes | Yes |
| Change member roles in a team | Yes | Yes |
| Change billing, seats and plan | Yes | Yes |
| Change audit log retention | Yes | No (read-only) |
Best practices
- Give the Admin role sparingly, because Admins can change the plan and seats as well as roles.
- Set working days, hours and your holiday country before you rely on workload reports, because those reports are calculated from them.
- Check the Overview tab after any ownership change, because the admin list there is the quickest way to confirm who has access.
- Use the Refresh button on the Users, Teams and Projects tabs after changes made elsewhere, because the lists do not update on their own.