Utilization settings - working days, hours and holidays

Utilization settings tell Worklenz what a normal working week looks like for your organization. Workload and utilization reports measure logged time against these working days and hours, so set them before you read those reports. The tab is part of the Admin Center.

At a glance

What it is	Organization-wide working days, hours per day, calculation method and holidays
Where to find it	Profile picture > Admin Center > Utilization Settings
Who can use it	Owners and Admins
Plan	Business, an active Business trial, and self-hosted. Hidden on Free and Pro

The page has four cards, in this order.

How do I set working days and hours?

1. In Organization Working Days & Hours, tick the days your organization works.
2. Enter Working Hours per day, from 1 to 24.
3. Click Save. You see “Settings saved successfully”.

If nothing has been saved yet, Monday to Friday and 8 hours are used.

Utilization is logged hours divided by working days times these hours. With five days at 8 hours, a person has 40 hours of capacity a week. Change it to 6 hours and the same logged time shows a higher utilization.

What does the calculation method do?

Organization Calculation Method has one dropdown, Calculation Method, and the choice applies to all projects.

Option	How project costs are worked out
Hourly Rates	Estimated hours multiplied by hourly rates
Man Days	Estimated man days multiplied by daily rates, using your working hours per day

Click Save Changes (it appears after you change the dropdown). Changing the method is recorded in the audit log. Pick it before you start project finance work.

How do I set up holidays?

1. In Holiday Settings, choose a Country. It is required.
2. Choose a State/Province if the country has states. This is optional.
3. Leave Automatically sync official holidays on to get public holidays for that place, or turn it off.
4. Click Save Holiday Settings.

When you change the country, the official holidays synced for the old country are removed. Holidays you added yourself stay.

How do I add a custom holiday?

The Holiday Calendar card shows a month at a time. Official holidays show as a blue tag and cannot be edited. Custom holidays show green.

1. Click Add Custom Holiday, or click an empty date.
2. Fill in Holiday Name, Date and Holiday Type. Description is optional.
3. Turn on Recurring if it repeats.
4. Save the holiday.

To change one, click it, edit and click Update, or click Delete and confirm. Only one holiday can sit on a date; Worklenz asks you to pick another date or delete the existing one.

Utilization bands are fixed

You cannot set utilization thresholds here. Reports mark people under 90% as under-utilized, 90% to 110% as optimal, and over 110% as over-utilized. These bands are the same for every organization.

Best practices

• Save working days and hours first, because utilization percentages use them as the denominator.
• Choose the calculation method before finance work begins, because it applies to every project at once.
• Set the country before adding custom holidays, because changing country later replaces the synced official ones.
• Use Recurring for yearly company days, because a one-off holiday has to be re-entered each year.

Related guides

• Admin Center overview
• What is workload
• Project finance configuration
• Admin Center on self-hosted
• Upgrade your plan