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Personal settings overview - profile menu and Settings

Personal settings are the options that belong to you rather than to the workspace: your name and photo, notification choices, theme, password, language and time zone. Everyone who can sign in to Worklenz can open them, whatever their role.

At a glance

What it isThe Account & Personal, Help & Support and Danger Zone groups in Settings
Where to find itAvatar in the top-right corner > Settings
Who can use itEveryone who signs in to a workspace
PlanAll plans

How do you open Settings?

  1. Click your avatar in the top-right corner of the navbar. If you have not uploaded a photo, you see a user icon instead.
  2. Click Settings in the menu.

Settings opens with a Search settings… box and a list of collapsible groups. On a wide screen the list sits on the left. On a narrow screen it stacks above the page content.

What is in the profile menu?

The menu lists these items in this order.

ItemWhat it doesWho sees it
Account headerShows your avatar, name, email and role in brackets, such as (Owner), (Admin), (Team Lead) or (Member). Shows (Guest) in guest sessions.Everyone
Admin CenterOpens the Admin CenterOwners and Admins
BillingOpens billingOwners and Admins
SettingsOpens personal settingsEveryone
Get Mobile AppOpens a window with a QR code and store linksEveryone, hidden when your license has expired
Dark Mode / Light ModeSwitches theme at once. The label names the mode you would switch to, and a pill shows ON or OFF.Everyone
Log OutSigns you outEveryone

How is the Settings sidebar organized?

Groups collapse and expand. The first group and the group for the page you are on start open. When you type in the search box, every group with a match opens. Search looks at group names, page names and related words, so “dark” finds Appearance.

GroupPagesWho sees it
Account & PersonalProfile, Notifications, Appearance, Change Password, Language and Region, Mobile AppEveryone
Help & SupportHelpEveryone
Danger ZoneDelete AccountEveryone
Workspace groupsWorkspace Setup, Project & Workflow, Financial & Billing, System & IntegrationsOwners and Admins

Team Leads and Members see only the first three rows. If they open a workspace page by link, Worklenz sends them to an unauthorized page. The workspace groups are covered in workspace settings.

Where does each page live?

GuideCovers
ProfileName, read-only email, photo
Notification preferencesEmail, pop-ups, unread counts, scheduled digests
AppearanceLight and dark mode
Change passwordPassword rules and what happens to other sessions
Language and regionDisplay language and time zone
Mobile app and helpApp download and the Help page
Delete accountRequest permanent deletion

Best practices

  • Check the Account header in the profile menu when something seems missing. The role shown there decides which Settings groups you see.
  • Use the search box instead of expanding groups one by one, because search opens every matching group at once.
  • Treat Delete Account as separate from Log Out. It sits in its own Danger Zone group so it is not hit by accident.