Get help
Need help with Worklenz? There are several ways to get support, connect with the community, or share your ideas with the team.
Chat with us
The fastest way to get help is through live chat. Click the chat icon in the bottom-left corner of the screen to connect with a real person from our support team.
Join the Worklenz community
Connect with other Worklenz users, share tips, ask questions, and get answers from the community:
- Discord - Join our Discord server for real-time conversations with the team and community.
- Facebook Group - Join the Worklenz Facebook Group to connect with other users.
Submit a feature request
Have an idea to make Worklenz better? We’d love to hear it.
- Feature board - Visit worklenz.canny.io/public to submit your ideas and vote on existing requests.
- Email us - Send your suggestions directly to support@worklenz.com or info@worklenz.com.
Email support
For direct support from our team, reach us at:
We aim to respond within one business day.
Report a bug
Found something that isn’t working as expected? You can report it through any of the following channels:
- Live chat - Use the chat icon in the bottom-left corner for fast assistance.
- Email - Send details to support@worklenz.com or info@worklenz.com.
- GitHub - Open an issue on our open-source repository for technical bugs - especially useful for self-hosted or open-source users.
- Community channels - Post in Discord or our Facebook Group.